7 Mile Cycles is a bike shop that prides itself on exceptional service and customer care. Located on Google Maps, the shop offers a variety of services, accessories, and safety gear for cycling enthusiasts of all levels. Their knowledgeable and friendly staff, such as Vince and Laura, help customers find items within their price range that fit them perfectly, and can provide multiple levels of tune-ups to ensure bikes are running safely. They also work with non-profits that fix and donate old bikes. With glowing reviews from satisfied customers, 7 Mile Cycles has become a go-to destination for cycling-related needs.
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Reviews
Vince and Laura helped us out and were both very knowledgeable about bikes, trails, accessories, safety, racks, you name it. They took the time to find items within my price range and that fit me perfectly. I was able to try on several helmets and test drive the bike that was recommended. They gave us time to browse/ discuss and without pushing the "sale". I'm excited for the weather to warm up and take my new bike out for a real ride!
The staff at 7Mile Cycles is GREAT! I brought my bike in for a tune-up and in the process, John helped me with some accessories I needed. Laura and Vince made sure that I got exactly what I needed (type of tune-up; loading my bike inside the car, rather than on my bike rack so it wouldn't get dirty from the snowy weather, etc.). I feel like 7 Mile Cycles is my "neighborhood bike shop" and when I take my bike there, I'm always assured of a great experience.
Outstanding shop that sincerely cares about there customers. They have multiple levels of tune ups they can do to get your bike back up and running safely at a price point that fits your budget. Don't hesitate, support your local businesses.
Exceptional Service and Customer Care!
I recently had the pleasure of dealing with Seven Miles Cycles, and
despite initially intending to purchase a different brand, I am now a
highly satisfied customer. The professionalism exhibited by the staff
at Seven Miles Cycles was nothing short of outstanding.
Upon purchasing my bike, I realized I needed a few adjustments to make
it truly perfect for my needs. The team at Seven Miles Cycles not only
understood my requirements but went above and beyond in ensuring that
every detail was taken care of. The level of expertise and dedication
to customer satisfaction was evident throughout the entire process.
A standout moment for me was when I had to bring my bike in for
adjustments and found the store unexpectedly closed when I arrived for
pick-up. However, my frustration turned into admiration when I noticed
the owner in the parking lot. Taking a chance, I approached him and
asked if there was any way I could still pick up my bike. To my
surprise, he promptly opened the store, allowing me to retrieve my
bike despite the closing time.
This level of commitment to customer service is rare and speaks
volumes about the integrity of Seven Miles Cycles. It's not just about
selling bikes for them; it's about ensuring the customer has the best
experience possible. I highly recommend Seven Miles Cycles for their
professionalism, expertise, and above all, their unparalleled
commitment to customer satisfaction. They have undoubtedly earned my
trust and loyalty.
I had a great experience. Vince was super helpful in finding what I needed at a price that fit within my budget. And, as a bonus, I donated an old bike to a nonprofit they work with that fixes and donates them. I will definitely be exclusively using them for all cycling-related needs going forward.
I was looking at road bikes 🚴 and stopped into 7 Mile Cycles. Laura helped me learn a ton about the different styles and had me try several different bikes (seat adjustments and pumped up at least 4-5 bikes) which was really appreciated. This was my first road bike so I didn’t know much about them but ended up finding a nice used bike for a good price. She also advised and helped me set up a new phone holder, pedals and safety lights which was really appreciated.
I’d highly recommend this store to anyone in the market for any type of bike. Their staff is super helpful and friendly.
We were in town for a hockey tournament and my son wanted to check out a new BMX bike. The staff was so friendly and let him try out as many bikes as he wanted. We didn't find the one he really wanted, but it was great experience and I would highly recommend checking them out if you are in the market for a new bike!
New bike purchase: Kate, Laura and Vince were awesome! They answered all my questions, were very knowledgeable and friendly! They even went beyond to help with my old bike rack. They were able to get the bike ready in minutes and then went over everything about it ( as my previous bike was 20 yrs old and quite different). Drove 30 mins to get there because their reviews were great and have a ton in stock. Will definitely be going back!
Location
45 S Arlington Heights Rd, Elk Grove Village, IL 60007, United States
Hours
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Monday
10:00 AM - 06:00 PM
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Tuesday
10:00 AM - 06:00 PM
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Wednesday
10:00 AM - 06:00 PM
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Thursday
10:00 AM - 06:00 PM
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Friday
10:00 AM - 06:00 PM
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Saturday
10:00 AM - 04:00 PM
- Sunday Close